Terms of Service

Effective date: 3/31/2025

Welcome to Athlete HQ. Please read these Terms and Conditions carefully before using our website, participating in our training programs, or accessing our facilities.

By accessing our website (https://www.athletehq.org), enrolling in our programs, or using our facilities, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

By continuing to use this website, you represent that you are at least 13 years old or have appropriate parental or guardian consent.

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1. Company Information

Athlete HQ, LLC

409 Demoss Ave

Arcadia, IN 46030

Email: athletehqllc@gmail.com

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2. Services Overview

Athlete HQ provides athletic training services to individuals ages 10 and up, including:

  • Group training sessions
  • Semi-private training
  • Private 1:1 training
  • Nutritional guidance
  • Performance assessment and tracking
  • Mental performance coaching

Our programs are structured into three main packages: BASIC, PREMIUM, and VIP, each with different levels of personalization and coaching attention.

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3. Membership and Payment

3.1 Program Fees

Program fees are clearly displayed on our website and during the enrollment process. Current monthly rates:

  • BASIC: $399 per month
  • PREMIUM: $599 per month
  • VIP: $850 per month

Discounts of 10% for quarterly commitments and 15% for annual commitments are available.

Pricing is subject to change with written or posted notice.

3.2 Payment Terms

  • Payment is due before the start of each billing cycle
  • We accept major credit cards, electronic payment methods, cash, and check
  • For recurring memberships, your card will be charged automatically at the beginning of each billing cycle
  • Family discounts of 10% are available for siblings or parents who train at Athlete HQ

3.3 Cancellation Policy

  • Month-to-month memberships may be cancelled with 14 days' written notice
  • Quarterly and annual commitments may be subject to early termination fees if cancelled before the end of the commitment period
  • No refunds for unused sessions within a billing period
  • All cancellations must be submitted via email to athletehqllc@gmail.com.

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4. Scheduling and Attendance

4.1 Session Booking

  • All initial training inquiries and free sessions may be booked online, by phone, or via email
  • After the initial consultation, program schedules and session times are arranged directly with our coaching team
  • Ongoing scheduling is handled via direct communication between Athlete HQ and the member or family

4.2 Late Arrivals and No-Shows

  • Members arriving more than 15 minutes late may be considered a no-show
  • Repeated no-shows may result in forfeited sessions
  • We reserve the right to charge for no-shows or late cancellations

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5. Health and Safety

5.1 Health Waivers

All members must complete and sign a health questionnaire and liability waiver before participating in any Athlete HQ program.

5.2 Minor Participants

  • Participants under 18 years of age must have a parent or legal guardian sign all required forms
  • Parents/guardians are responsible for disclosing any medical conditions, allergies, or limitations that may affect training
  • Athlete HQ reserves the right to deny participation if required health information is incomplete or if there is an unresolved medical risk.

5.3 Conduct and Safety

  • Members must follow all safety instructions provided by coaches
  • Appropriate athletic attire and footwear must be worn during all sessions
  • We reserve the right to refuse service to anyone who presents a safety risk

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6. Assessment and Free Consultation

  • Initial free consultations are provided as a one-time service per individual
  • The free consultation includes an assessment but does not constitute a formal training session
  • No obligation to enroll in a program following the free consultation
  • Free consultations do not create a contractual or ongoing relationship unless a program is purchased.
  • We reserve the right to limit free consultations based on availability

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7. Intellectual Property

7.1 Website Content

All content on the Athlete HQ website, including text, graphics, logos, and images, is the property of Athlete HQ, LLC and is protected by copyright laws.

Unauthorized use of any content may result in legal action.

7.2 Training Materials

  • Training programs, nutrition plans, and other materials provided to members are for personal use only
  • Sharing, reproducing, or distributing these materials without written permission is prohibited

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8. Photography and Testimonials

8.1 Media Consent

By participating in our programs, you grant Athlete HQ permission to use photographs, videos, and testimonials featuring you (or your minor child) for promotional purposes, including on our website and social media.

If your child is under 13, you affirm that you are providing this consent as the parent or legal guardian.

8.2 Opt-Out Right

Members may opt out of this media consent in writing at any time by contacting us at athletehqllc@gmail.com.

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9. Facility Rules

  • Members must respect the facility, equipment, and other members at all times
  • Members are responsible for cleaning up after themselves
  • Personal belongings should be stored in designated areas
  • Violations of these rules may result in suspension or termination of access.

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10. Termination of Services

We reserve the right to terminate or suspend services at our discretion for:

  • Violation of these Terms and Conditions
  • Behavior that disrupts other members' experience
  • Non-payment of fees
  • Any conduct we deem inappropriate or potentially harmful

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11. Limitation of Liability

11.1 Assumption of Risk

Athletic training involves inherent risks. By participating in our programs, you acknowledge these risks and assume responsibility for your own safety and well-being.

11.2 Liability Cap

To the maximum extent permitted by law, Athlete HQ's liability for any claims arising from our services is limited to the amount paid for such services.

11.3 Indemnification

You agree to indemnify and hold harmless Athlete HQ, its employees, contractors, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

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12. Website Terms of Use

12.1 Account Registration

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate and complete information when creating an account
  • You are responsible for all activities that occur under your account

12.2 Acceptable Use

  • You may not use the website for unlawful purposes
  • You may not attempt to access restricted areas, tamper with site functionality, or engage in disruptive behavior online

12.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

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13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

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14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after any modifications constitutes acceptance of the revised terms.

We recommend reviewing these Terms periodically.

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15. Force Majeure

Athlete HQ shall not be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, weather, pandemic, or government restrictions.

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16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Athlete HQ, LLC

409 Demoss Ave

Arcadia, IN 46030

Email: athletehqllc@gmail.com

Last Updated: March 31, 2025